Subscribe & save 20% on your first autoship order

What is autoship?

Autoship is a program we've launched that helps you worry about less things so that you can focus on what's most important in life. Our Autoship program lets you schedule regular deliveries of contact lenses, so you never run out of your vision essentials.

How does autoship work?

Autoship allows you to set up repeat contact lens deliveries saving you both time and money. When you set up your first Autoship, you'll receive 20% off the Autoship eligible items in your order. After that, you'll save an extra 15% for all future Autoship orders. The best part is that you get to schedule the frequency of when they are delivered to you and for even more savings you will receive free shipping on eligible orders.

To start your Autoship, shop your favourite brands of contact lenses as you normally do, and just add to cart. At Checkout, click the sign-up box. You'll be able to select how often you want to receive your shipments. You can change your schedule anytime, by contacting our customer care team. Just place your order, and we will handle it from there!

We will send you an email when your original order ships, and just before your next order comes up, we'll send you an email reminder. As a valued Autoship customer, we prioritize your orders with reserved inventory and VIP support.

How can I manage my schedule and payment method?

You can easily modify the shipping frequency of your Autoship order, as well as delay or pause or cancel if needed by logging in, clicking on My Account -> Manage Autoship. You can cancel anytime. Changes to your payment method can be made by contacting our customer care team. All our product pages provide information on how long each type of contact lens is meant to last for, so that you can easily plan for future deliveries accordingly.

How do I cancel my autoship?

If you wish to put your Autoship on pause or cancel future shipments of your Autoship order, log into your account, click My Account-> Manage Autoship. You can cancel anytime. Note that subscribing to our Autoship program provides you with the best possible savings on contact lenses, backed by our lowest price guarantee.

Can I modify my autoship order?

You can effortlessly add or remove products from your scheduled Autoship order by contacting our customer care team. Leave the hard work to us and we will take care of it.

When will my payment method change?

Whatever payment method you selected at checkout will be charged automatically on the date your Autoship order has been placed.

Why has the price of an item in my order changed?

When your next Autoship shipment is heading out of our warehouse, we'll send you an email reminder that includes the most up-to-date prices for the items in your order. Note that our prices are subject to fluctuations to remain competitive within the market. With that in mind, note that the Autoship program offers discounts on future orders, plus we have a price match guarantee should you find a lower total for your order elsewhere.

What if I order glasses and contacts and select autoship?

Your contacts will Autoship, glasses will only be shipped on the first order.

What are the benefits of autoship?

The Autoship program opens up a world of infinite savings and convenience. You'll never need to worry about running out of contacts again! Simply subscribe and save to gain access to savings, plus loyalty perks including exclusive offers on our wide range of eyewear.

Is there a membership fee?

There is no membership fee. You can cancel anytime.

What does the autoship loyalty program entail?

You can expect savings on all reorders, plus loyalty rewards including polarized sunglasses and more!

Can I apply direct billing on Autoship orders?