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Fastest Shipping in Canada
Despite potential Canada Post service disruptions, we want to assure our valued customers that Contacts Express shipping remains minimally affected. Our team has proactively secured alternative shipping solutions to ensure quick delivery of your orders.
If you have any questions or concerns, please don't hesitate to contact our customer care team at [email protected] or 1-833-487-5487.

10% OFF* YOUR FIRST CONTACTS ORDER!
Use code: HELLO

*Discount applied on the current website price at the time of order. Offer only valid for new customer first contacts order over $10. Maximum discount of $100. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.

Subscribe and save* with Autoship Logo

Save 15%
Increased savings
on future orders
Price-Match Guarantee
On every order
Free Shipping
on all future orders*
Loyalty Rewards
Top tier savings & perks with each reorder
Unfortunately, we can't offer direct billing on Autoship orders just yet, but we're actively working on it! In the meantime, here's what you can do:
  • To keep Autoship: Place your order as usual and submit a claim to your insurance provider afterward.
  • For direct billing now: Unselect the Autoship option at checkout and we'll process your insurance claim directly.

Subscribe and save* with Autoship Logo

Save 15%
Increased savings
on future orders
Price-Match Guarantee
On every order
Free Shipping
on all future orders
Loyalty Rewards
Top tier savings & perks with each reorder
Measurements
If you already have a pair of glasses, you can compare the measurements to your current frame. Just look inside your temple to find your frame measurements. The overall frame size is a combination of lens and bridge's width measurements.
Lens Width Bridge Width Temple Length
XS < 42 mm < 16 mm <=128 mm
S 42 mm - 48 mm 16 mm - 17 mm 128 mm - 134 mm
M 49 mm - 52 mm 18 mm - 19 mm 135 mm - 141 mm
L >52 mm >19 mm >= 141 mm

Get In Touch

Need help? You've come to the right place!

The fastest way to get in touch: send a quick video or voice note showing us what you need help with!
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What to expect from us

We make it easy for you to let us know how we can help, so you can quickly get back to enjoying your day.
We strive to provide exceptional customer support - you can expect a response from our team within 12 hours.
The agent best suited to help you will reach out with a resolution asap!

NEED FURTHER ASSISTANCE? CONTACT US

Phone

1-833-487-5487

Monday to Friday | 10am to 6pm EST
QUESTIONS ABOUT PROGRESSIVES?

1-844-657-7764

QUESTIONS ABOUT AUTOSHIP?

1-833-460-2886

Email Send us an email at [email protected] if you have any questions or trouble ordering!

MailContactsExpress.ca
510 Seymour St
Vancouver, BC V6B 3J5

ContactsExpress.ca:
510 Seymour St
Vancouver, BC V6B 3J5
Phone: 1-833-487-5487
Email: [email protected]