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*Discount applied on the current website price at the time of order. Offer only valid for new customer first contacts order over $10. Maximum discount of $100. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.
| Lens Width | Bridge Width | Temple Length | |
|---|---|---|---|
| XS | < 42 mm | < 16 mm | <=128 mm |
| S | 42 mm - 48 mm | 16 mm - 17 mm | 128 mm - 134 mm |
| M | 49 mm - 52 mm | 18 mm - 19 mm | 135 mm - 141 mm |
| L | >52 mm | >19 mm | >= 141 mm |
Everything You Need to Know About Shipping
Orders that are in stock are shipped the same day when possible. Orders placed after the shipping cut-off time will ship out on the following business day. During major sales or holidays, additional processing time may be required.
A shipping confirmation email containing tracking information (if applicable) will be sent for all orders as soon as they have been shipped.
Shipping times do not include processing times, which are 1-2 business days for non-prescription eyewear and 2-5 business days for prescription eyewear orders. Specialty lenses, toric and made-to-order products may take longer to process.
*Transit time in business days once the prescription has been verified and the order has been dispatched. Saturday deliveries are not available.
In most cases, orders placed, with a verified prescription, Monday through Friday before the shipping cut-off time at 2 pm PST will be shipped the same day. Orders placed after the cut-off time on Friday will be shipped out the following Monday, while orders placed on weekends or holidays will be processed and shipped the following business day when possible.
*Please also take note of processing times for prescription and specialty eyewear.
In most cases, orders placed, with a verified prescription, Monday through Friday before the shipping cut-off time at 2 pm PST will be shipped the same day. Orders placed after the cut-off time on Friday will be shipped out the following Monday, while orders placed on weekends or holidays will be processed and shipped the following business day when possible.
*Please also take note of processing times for prescription and specialty eyewear.
We make sure that all of your orders are sent insured against loss in transit.
If you have ordered both contact lenses as well as glasses in one order, they may be shipped separately or the order may be held until both sets of eyewear are ready for shipment. This decision is at the discretion of our shipment staff.
The prices displayed on our website are not inclusive of taxes, duties or processing fees, which will be calculated when you proceed to purchase your order on the checkout page of our website. A processing fee may be included in the total price of your order and will be specified when you proceed to purchase your order. The processing fee includes taxes, insurance, and costs associated with the handling of your order (such as third party transaction fees). Processing fees do not include any charges for the cost of the product itself. Purchases made using any ContactsExpress.ca gift cards will also be applicable to taxes, duties and processing fees.
We do our best to ensure that your orders arrive to you in perfect condition. In the event that your items arrive damaged, please accept the shipment and contact our Customer Service Team so that we can help get you sorted.
Please let us know before choosing to refuse your order, otherwise you will continue to be responsible for all shipping charges.
Please include the correct address information when you checkout, as we cannot redirect orders once items have been dispatched.
